Send2Fax Review

Pros:

• 30-day free trial period

Cons:

• Offers local fax numbers in only 24 states
• Only two email addresses can send faxes.

Conclusion:

Send2Fax's price is a bit more expensive than many of the other online fax services we've reviewed, but Send2Fax also gives you 50 pages more than what we consider typical for a service. Send2Fax offers local numbers in 24 states and (866) and numbers at no additional charge. Send2Fax has acceptable text fax quality but also poor image fax quality. The service offers average customer support. Send2Fax offers a 30-day free trial for you to test their service.

Fax Number Options

Send2Fax offers local numbers in 24 states and DC. When choosing your local number, you may select by both area code and city. Send2Fax offers (866) and toll-free numbers at no additional charge. This service will not port numbers in or out.

Sending and Receiving Faxes

Send2Fax's faxes have acceptable text quality but poor image quality. You can attach up to five documents to each fax and send your fax to only one recipient at a time. Send2Fax does not allow you to preview a fax or schedule a fax to be sent at a later time period. Faxes are stored for free for 30 days. After 30 days, you will be charged one cent per page per day for each fax still stored. Send2Fax offers a blocked/allowed phone call list so that your account isn’t charged for blocked faxes. The service is Mac-compatible. Send2Fax lets you send faxes from only two email addresses, but you can receive faxes on up to five email addresses.

Pricing

Send2Fax charges $12.95 per month to send or receive 350 combined pages. The price per page comes out to four cents per page, which is slightly more expensive than the three cents per page many services charge. Overage rates are twelve cents per page over your monthly allotment of 350 pages. This is more expensive than typical overage rates of 10 cents per page. Send2Fax offers a 30-day free trial period.

Customer Support

Send2Fax offers phone, email, and FAQ customer support. Phone support is available Monday through Friday from 8 a.m. to 5 p.m. PST. Customer service wait times were very short, and we found support quality to be average.