Internet Fax Services

Pros:

• Save 20% when you pay for a year in advance
• Excellent value
• 30-day free trial period
• Offers local fax numbers in 49 states
• Online fax storage for an unlimited amount of time (up to 200 messages)
• Unlimited email addresses can send faxes and 30 email addresses can receive faxes
• 24/7 phone support

Cons:

• At the time of our most recent review, there were no notable cons.

Conclusion:

RingCentral is an excellent value for your money, especially if you pay for a year in advance. RingCentral gives you 700 free combined pages compared to many online fax services that only give you 300 combined pages. RingCentral has local fax numbers in 49 states, (800) numbers for a $15 one-time fee, and (866), (877), and (888) toll-free numbers available for no additional charge. It's easy to send and receive faxes, and RingCentral's fax quality is clear and easy to read. RingCentral's customer service reps answered all our questions correctly but put us on hold a few times to find the correct answers. RingCentral offers a 30-day free trial.

*Note: RingCentral has a sister service, eXtremeFax, that uses the same fax technology as RingCentral and has better monthly pricing. If you've signed up for a free trial before with either RingCentral or eXtremeFax, you can't receive a free trial with the other service.

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Pros:

• Save 16.7% when you pay for a year in advance
• Excellent value
• 30 day free trial period
• Offers local fax numbers in 50 states
• Online fax storage for one year
• 10 email addresses can send and receive faxes
• Low overage rates
• Excellent customer support

Cons:

• At the time of our most recent review, there were no notable cons.

Conclusion:

MetroFax offers a great online fax service for a low monthly cost. They give you 500 combined pages for only $7.95 per month, which is one of the best-value plans offered by an Internet fax service. MetroFax offers local fax numbers in all 50 states and has (866), (877), and (888) toll-free numbers available for an extra $1 per month. It is simple to send and receive faxes, and MetroFax's fax quality is standard. MetroFax's customer support is highly knowledgeable. MetroFax now offers a 30-day free trial after having previously offered only your second month free.

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Pros:

• Save 16.7% when you pay for a year in advance
• Excellent value
• 30-day free trial period
• Offers local fax numbers in 50 states and Washington D.C.
• Online fax storage for one year
• Can preview your fax
• 24/7 phone support

Cons:

• MyFax had a June 2011 outage and some of its customers experienced login issues
• MyFax had a January 2012 outage
• MyFax had an April 2012 outage

Conclusion:

MyFax is an good option for people who send and receive online faxes regularly. However, MyFax had outages in June 2011, January 2012, and April 2012 but has since restored its service. MyFax has local fax numbers available in all 50 states as well (866), (877), and (888) toll free fax numbers. Sending and receiving faxes with MyFax is incredibly easy, and you can expect good fax quality from faxes you send. MyFax has historically had very high quality customer support, but recently we've received numerous inquiries citing MyFax's poor support. MyFax offers a 30-day free trial.

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Pros:

• Save 44.7% when you pay for a year in advance
• Excellent value
• 30-day free trial period
• Offers local fax numbers in 44 states, Ontario, and British Columbia
• Great fax quality
• Online fax storage for one year
• Can preview your fax
• Low overage rates
• Excellent customer support

Cons:

• Only one email address can send faxes.
• Multiple outages occurred in October 2011.

Conclusion:

Nextiva has extremely low pricing and is an excellent option if you want a local fax number. If you pay for a year in advance, you will save yourself 44.7%. However, we recently received multiple inquiries about Nextiva experiencing outages. Nextiva confirmed these outages to us and told us they added three to four servers to fix the problem. Nextiva has local fax numbers available in 44 states but doesn't offer toll-free fax numbers. Nextiva's fax quality is high, and their customer support is very helpful. Nextiva offers a 30-day free trial to test out their online fax service.

Read Full Nextiva Review

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Pros:

• Save 17% when you pay for a year in advance
• Excellent value
• 30-day free trial period
• Offers local fax numbers in 49 states
• Online fax storage for an unlimited period (up to 200 messages)
• Unlimited email addresses can send faxes and 30 email addresses can receive faxes
• Low overage rates
• 24/7 phone customer support
• Sign documents directly in your browser

Cons:

• At the time of our most recent review, there were no notable cons.

Conclusion:

eXtremeFax is an excellent online fax service for the price. eXtremeFax has local fax numbers in 49 states. eXtremeFax offers (800) numbers for a $15 one-time charge and (866), (877), and (888) numbers for free. Sending and receiving faxes with eXtremeFax is easy, and faxes are of high quality. eXtremeFax's customer support team is knowledgeable. eXtremeFax has a 30-day free trial.

Read Full eXtremeFax Review

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Pros:

• Save 16.6% when you pay for a year in advance
• 30-day free trial
• Offers local fax numbers in 48 states and Washington D.C.
• Unlimited online fax storage
• 24/7 phone customer support

Cons:

• High monthly fee
• Poor value
• Separate allotment for send and receive fax pages

Conclusion:

eFax has the most subscribers of any online fax service but is also very expensive compared to other online fax services. eFax offers local fax numbers in 48 states and (800), (866), (877), and (888) toll-free numbers for no additional charge. eFax has above average fax quality. However, we've received many complaints about eFax having billing problems and poor customer support. eFax has a 30-day free trial so you can test out their online fax service.

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Pros:

• 30-day free trial period

Cons:

• Hidden fee: Charges five cents per fax per month to store faxes online after 30 days
• Only two email addresses can send and receive faxes.
• Poor quality customer support

Conclusion:

At $9.95 per month for 300 combined pages, RapidFAX is comparable to other online fax services we've reviewed with regards to price and number of pages. However, RapidFAX has a hidden fee in that they charge you to store faxes online after 30 days. RapidFAX offers local fax numbers in 24 states and offers (866) numbers for no additional charge. RapidFAX's fax quality varies from poor to average, depending on the resolution you choose. RapidFAX has a 30-day free trial period.

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Pros:

• Save 16% when you pay for a year in advance
• 30-day free trial period
• Sign documents directly in your browser

Cons:

• Low fax quality
• Only two email addresses can receive faxes.

Conclusion:

TrustFax is a decent online fax service that comes with 250 combined pages for $8.95/month. TrustFax offers local fax numbers in 25 states as well as (855), (866), and (877) fax numbers. It's easy to send a fax with TrustFax, but faxes received through TrustFax are of poor quality. TrustFax's customer support is average. TrustFax offers a 30-day free trial.

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Pros:

• Save 9.5% when you pay for a year in advance
• Excellent value
• 30-day free trial period
• Online fax storage for one year
• Can send faxes from nine email addresses and receive faxes on an unlimited number of email addresses
• Excellent customer support

Cons:

• Offers local fax numbers in only 13 states

Conclusion:

SRFax is a good online fax service if you want a toll-free fax number. SRFax offers (866), (877), and (888) toll-free numbers for no additional charge. SRFax has local fax numbers in only 13 states. SRFax's faxes have clear text quality but below average picture quality. SRFax's customer support is very knowledgeable. SRFax offers a 60-day free trial.

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Pros:

• Unlimited online fax storage
• Unlimited number of email addresses can send and receive faxes
• Low overage rates
• Excellent customer support
• Offers local fax numbers in all 48 states in the Continental U.S. and Washington D.C.

Cons:

• Separate allotment for send and receive fax pages
• No free trial period

Conclusion:

FaxAge is very competitively priced with excellent customer support. FaxAge offers local fax numbers in all 50 states and (800), (866), (877), and (888) numbers for free. It's easy to send and receive faxes with FaxAge. The quality of faxes received using FaxAge is average. FaxAge, unfortunately, doesn't offer a free trial.

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Pros:

• 30-day free trial period

Cons:

• Only two email addresses can receive faxes.

Conclusion:

SmartFax is a good value service and has low overage rates. SmartFax has local fax numbers in 25 states as well as (866), (877), and (888) toll-free numbers for no extra fee. Faxes sent or recieved with SmartFax have adequate text quality but poor picture quality. SmartFax's customer support is fairly knowledgeable. SmartFax offers a 30-day free trial to test their online fax service.

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Pros:

• Save 30% when you pay for a year in advance and 20% when you pay for a quarter in advance
• 30-day free trial period
• 25 email addresses can send and receive faxes
• Excellent customer support

Cons:

• $10 start-up fee
• Separate allotment for send and receive fax pages
• Low fax quality
• Phone customer support not available

Conclusion:

MaxEmail is a good value if you want a local fax number. MaxEmail offers local numbers in 30 states. MaxEmail also offers (866) and (877) toll-free numbers, but if you get a toll-free number, then you don't receive any free incoming pages. MaxEmail has average fax quality. MaxEmail doesn't have phone customer support, but their email support is very helpful. MaxEmail offers a 30-day free trial limited to 100 incoming and three 10-page outgoing faxes.

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Pros:

• 30-day free trial period
• Offers local fax numbers in all 50 states

Cons:

• Low fax quality
• Only one document can be attached/faxed at one time.
• Only two email addresses can receive faxes.

Conclusion:

Fax.com's price and number of included pages is comparable to the other online fax services we've reviewed, but both its fax text quality and image quality are poor. Fax.com offers local fax numbers in all 50 states and (866) toll-free numbers at no additional charge. Fax.com's customer support is average, and we were transferred a few times before a representative answered our questions. Fax.com offers a 30-day free trial.

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Pros:

• 30-day free trial period

Cons:

• Offers local fax numbers in only 24 states
• Only two email addresses can send faxes.

Conclusion:

Send2Fax's price is a bit more expensive than many of the other online fax services we've reviewed, but Send2Fax also gives you 50 pages more than what we consider typical for a service. Send2Fax offers local numbers in 24 states and (866) and numbers at no additional charge. Send2Fax has acceptable text fax quality but also poor image fax quality. The service offers average customer support. Send2Fax offers a 30-day free trial for you to test their service.

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Pros:

• Can send and receive faxes on up to 20 email addresses

Cons:

• $9.95 start-up fee
• Poor value
• Software required to send and receive faxes
• Phone customer support not available
• Poor quality customer support
• No free trial

Conclusion:

ClickFax is a very expensive online fax service option. ClickFax has local fax numbers in 30 states and offers (800), (866), (877) and (888) numbers for an additional $1 per month. ClickFax's software is very difficult to use, and we weren't able to test the quality of faxes. We contacted ClickFax on numerous occasions and never received a response back from them. ClickFax does not offer a free trial.

Read Full ClickFax Review

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Pros:

• 30-day free trial period
• Excellent customer support

Cons:

• Charges $12.00 upfront for future overage fees
• $10 start-up fee
• Separate allotment for send and receive fax pages
• Offers local fax numbers in only 10 states
• No online interface
• No online fax storage

Conclusion:

AirComUSA is very expensive, considering you pay a monthly fee to use their service and don't receive any free fax pages. AirComUSA offers local numbers in 10 states and (800), (866), and (888) numbers at no additional charge. Sending and receiving faxes with AirComUSA is easy, but it's important to note that you must send and receive faxes by email. AirComUSA also charges you $12 up front for future overage fees. AirComUSA's customer support is very helpful, and AirComUSA offers a 30-day free trial.

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Pros:

• Great fax quality
• Unlimited online fax storage

Cons:

• Separate allotment for send and receive fax pages
• No free trial period

Conclusion:

If you want a local fax number, GreenFax is a decent online fax service. GreenFax offers local numbers in 31 states. GreenFax also offers (866) and (877) numbers, but their toll-free number plans come with 200 fewer incoming pages per month. The quality of faxes received with GreenFax is above average. GreenFax's customer support is knowledgeable. GreenFax does not offer a free trial for new customers to test their service.

Read Full GreenFax.com Review

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Pros:

• No monthly fee
• Can send and receive faxes using 250 email addresses
• Excellent customer support

Cons:

• Charges $1 monthly maintenance fee to store faxes online
• No free trial period
• Offers local fax numbers only in Seattle, Washington
• Phone customer support hours are only 9 a.m. - 4 p.m.

Conclusion:

FaxAway is a decently priced online fax service but only offers fax numbers in Seattle, Washington. Faxes received using FaxAway are high quality. FaxAway has above average customer support. FaxAway does not offer a free trial.

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Pros:

• Can send and receive faxes on an unlimited amount of email addresses
• Excellent customer support

Cons:

• $9.50 start-up fee
• Separate allotment for send and receive fax pages
• No online interface

Conclusion:

If you're only interested in receiving faxes, InterFAX's receive-only plan is fairly competitive. InterFAX offers local numbers in 33 states as well as 855, 866, and 877 numbers for an additional $3.45 set-up fee plus an additional $3.45 per month. InterFAX's fax quality is above average, and their customer support is very knowledgeable. InterFAX offers a 7-day free trial.

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Pros:

• Unlimited number of email addresses can send and receive faxes

Cons:

• $20 start-up fee
• Does not offer local fax numbers in any state
• Poor quality customer support

Conclusion:

If you want a toll-free fax number, FaxItNice is a very competitively priced online fax service. FaxItNice doesn't offer local numbers but offers (866) and (877) numbers. Faxes received through FaxItNice are above average quality. FaxItNice's customer support is poor; we couldn't reach them by phone and it took them a day and a half to respond to our emails. FaxItNice offers a 15-day free trial that comes with 20 fax pages.

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